Imagine that you go to a presentation after which the lecturer asks for feedback. The person next to you frantically waves their hand in a maniacal effort to get the presenter’s attention. Excited at the prospect of a meaningful discussion the lecturer calls on them.
“You rock,” they say. They hand out their business card and then leave the room never to be seen again.
A version of this happens all too often on blogs much to the consternation of the owner. Bloggers begin blogging for a variety of reasons and when someone takes the time to comment, it makes us feel as though what we are doing is worthwhile which, in turn, inspires us to continue.
However some comments, like the one above, leave us tapping our virtual microphones and wondering “is this thing on?” Here are just a few suggestions regarding comment etiquette to help make blogging fun for everyone.
1. Write a comment, not spam.
Spam is the bane of all webernet existence and has caused many a blogger to resort to counterproductive measures such as closing their comment section. Even worse than spam, however, are comments that do little more than consume bandwidth. What most bloggers are looking for is feedback that continues the discussion about the topic at hand. Comments like “You don’t know what you’re talking about” or “I was here first,” are not helpful.
Take the time to read the blog entry and put some effort into writing a response that adds to the conversation and/or helps the blog writer. Your comment is your calling card. The webernet is an open rolodex and as such, how you present yourself through your words will tell people whether or not they want to look you up.
2. Stay on topic.
This policy may differ from blog to blog. Some blogmasters don’t care if the participants drift off onto tangent. Others will do a round house kick on you if you get too close to the white line. As a general rule if you find that you fall into a discussion with other visitors about something unrelated to the post, offer to email them privately.
3. Respect the rules.
Some bloggers will have an official comment policy in place. Usually because of issues they’ve run into with their feedback. Read it and respect it. Visiting someone’s blog is just like being a guest in their house. The last thing they want is you pooping all over their couch and doing so will usually result in them pushing you out the front door.
4. Comments should be comprehensible.
Make an effort to use good grammar and spelling and to communicate your thoughts clearly. People cannot respond effectively to your concerns if they cannot understand what they are in the first place. Don’t forget that people cannot see your expression or hear your voice. Flame wars are often the result of a misinterpretation of the meaning of your words. This is why smilies and snark tags, such as “sarcasm”, were invented. Use them.
Also, be sure your writing reflects the level of formality of the blog. Throwing around slang terms on a blog that is highbrow may cause you to appear uneducated even though you are Mensa member. On the other hand, using language more suitable for a doctoral thesis on a blog that is very informal may come across as pretentious and snooty.
5. Avoid setting the whole blog ablaze when flaming a topic.
Let’s face it there are some subjects in life that, no matter how hard we try, cause us to flip out at the mere mention of them. But while you have the right to act like a jerk when the topic is raised, unless you want to be banned from the internet I suggest you refrain from doing so.
There are some blog owners who are like Hitler when it comes to their blogs sending anything that doesn’t conform to their narrow-mindedness to the gas chamber. However, most bloggers welcome dissenting opinions on their blogs as long as the debate remains civil and respectful. Speak from your point of view and don’t treat others as though they are idiots because they don’t agree with you.
6. Follow up on comments.
Be sure to respond to comments directed at you even if just to say you don’t wish to talk about the subject. Services such as Co-Comment can help you track conversations you are involved in.
7. Keep it to a reasonable length.
Most blog topics don’t require more than a one or two paragraph response. Avoid writing a novel especially if it is your first visit to a blog. It also helps to read the other comments to make sure you are not adding to the broken record effect.
8. Link to your sources.
When citing material to make your case, provide a link so that the participants can read it at their leisure. Be careful of linking to your own website, this can be seen as spam if you are a first time visitor.
9. Do not feed the trolls.
They’ll just follow you home and poop on your doorstep.
10. A word about anonymous commenting.
For one reason or another, people feel the need to make anonymous comments. This practice is not right, wrong, good or bad. In some cases this is the only option available especially when personal safety is a concern. However, just so you know using a pseudonym is the same as talking to people with a paper bag over your head which can hurt your credibility. Even when leaving negative comments, it’s best to leave either your name or your web identity.
Commenting on a blog is about more than getting hits to your website or increasing your PageRank. It’s about building relationships. Use your comments as a way to get to know the blog writer and allow them to get to know you. The webernet may be virtual but we’re connected by more than service providers.
Daria Black is a freelance writer and web designer. Visit her website Webernet Architect Design Studio located at http://webernetarchitect.com for information and tutorials on web design, website administration, blogging, social networking and having fun on the Webernet. To learn more about Daria visit her personal weblog http://dariablack.com.
[ You may reprint this article on your website, blog and in your newsletters as long as the author bio and associated links remains intact. ]
28 Comments
February 26, 2007 at 7:04 am
Very useful information.Wonderful Blog.My best wishes.
February 26, 2007 at 4:22 pm
Thank you for stopping by Surjit. I’m glad you find the site useful.
April 4, 2007 at 9:19 am
[...] “The bloggers guide to comment etiquette” gives us more detail information about how to make feedback. « Wearing a” dress” for a “ceremony” | [...]
May 30, 2007 at 5:16 am
Very good, it is good to read about manners in the new world of anything goes. I am trying to create some rules, TOS or Terms of Service and other helpful guides for my blog.
I especially liked:
10. A word about anonymous commenting.
I have been deliberating whether I should stop the anonymous comments, I will continue to allow, however as of now, I am using the Blogger.com system and they must join blogger.com to post if not anonymous. This is not a good method. However I see very little value in an anonymous world of comments.
I have readers from many countries that speak many language, I try to stop the Acronyms, Slang, and Jargon now used by the trendy people.
Hope life is good, Andy of HoboTraveler.com in Lome, Togo on a never ending trip of the planet.
Andy of HoboTraveler.com
May 30, 2007 at 4:25 pm
Hi Andy of HoboTraveler,
Thank you for stopping by my little bit of the world. Very interesting blog you have there. I would love to be able to travel around the world but I’ll settle on living vicariously through you by reading your blog
Yeah anonymous commenting is a catch22. You want to accommodate everyone and make it easy to comment but on the other hand you don’t want just anyone commenting (i.e spambots.) I have my comments set so that a name and email address is required but really a person can enter anything. Still it deters the spambots.
August 9, 2007 at 6:08 pm
[...] goes to show that commenting more matters! Just remember, there is such thing as a blog commenting etiquette; don’t comment just for the sake of it, but make an effort and at least let it mean something [...]
August 20, 2007 at 2:49 pm
[...] be careful about your comment. Truly provide a constructive response. Here is a Comment Ethics website that goes over some things that will help you. Be courteous, and intelligent, there are [...]
September 16, 2007 at 7:56 pm
Just what I was looking for. It’s sometimes hard to know the etiquette, not that I’ve seen that many infringements on my travels.
p.s. you rock!
September 17, 2007 at 6:20 pm
Thank you LJP. I’m glad you like the article. I love your blog design and your blog too. You are hilarious
October 3, 2007 at 8:45 am
Thank you for writing this, Daria! Found it off google search, while writing my own post on blog ethics or manners.
I tend to follow a similar set of ethics, but yeah - my writing style usually varies according to my mood. Your entry reminded me that when I’m on another blogger’s ground, I should temper my vocabulary to match his/her style.
Keep it up!
October 3, 2007 at 8:57 am
I’m glad you found it useful Suki. I think of visiting other blogs as visiting other peoples homes. You want to be a good guest so that you’ll be invited back. I also try to match the blogger’s tone on their blog. If they are serious, I’ll be serious. If they are humorous etc.
You have a very beautiful blog and thank you so much for linking to the article. I really appreciate that. Feel free to visit anytime
October 5, 2007 at 3:35 am
You’re welcome, Daria. By the way, I added your blog to one of my link lists - I find the tips here really useful for improving my blog in the long run.
I think I’ll find myself a pretty regular visitor here.
November 3, 2007 at 2:37 am
[...] adapted from here. Share [...]
November 5, 2007 at 2:46 am
[...] this Blogger’s Guide to Comment Etiquette. Lots of good advice here for even more experienced [...]
December 13, 2007 at 8:58 am
Thank you for this post. I searched for it because of comments I have been recieving from someone. I deleted their comments after my husband read them. They were not offensive but rather snooty and prideful. My husband is a Pastor and felt that they did not reflet our theology. I recieved another comment from this person wanting to know what happened to his comments and wanted to know what happened to them. I am actually getting concerned because he won’t stop and not sure how to respond. Do you have any suggestions? Please help. Thank you so much
January 3, 2008 at 5:00 am
[...] to what others have had to say on blog etiquette: The Blogger’s Guide to Comment Etiquette, Corporate Blog Writing Etiquette, Basic Blogging Etiquette Do’s and Don’ts, and [...]
January 28, 2008 at 7:22 am
It was useful for me
Thank you
April 2, 2008 at 8:57 pm
[...] The Blogger’s Guide to Comment Etiquette 1. Write a comment focused on issues not people. [...]
May 6, 2008 at 1:34 pm
good post. But a question from a newish blogger: I don’t quite understand the bit about the trolls following me home. How does that work? Thanks.
May 7, 2008 at 11:36 am
It was an expression. I meant that they will often come to your website and post obnoxious comments on it.
May 7, 2008 at 2:29 pm
[...] also learned that commenting in cyberspace requires more etiquette than commenting in “real” space because things get lost in translation. I know this [...]
May 7, 2008 at 7:44 pm
[...] strict and not all of them are made known to commenters/readers. He links to Daria Black’s The Blogger’s Guide to Comment Etiquette which outlines guidelines the average blogger uses. Be sure to pay heed to number 1 on the list (it [...]
May 30, 2008 at 11:40 pm
[...] Black has a good set of guidelines to generally follow when it comes to comment etiquette. No set of blog comment rules is universal, [...]
June 30, 2008 at 5:50 am
You Rock! But there’s more…
I would add to this list that just like when you write your post (if you also happen to blog) that you try to be yourself and not something you’re not.
The items you list above are pretty solid and well worth giving out to others.
June 30, 2008 at 7:04 am
LOL.
Thank you Wayne. And you are absolutely right. You should always be yourself in any communication you have with others whether its face to face, in a forum or on a blog.
Thank you for stopping by.
August 1, 2008 at 11:22 am
[...] The Blogger’s Guide to Comment Etiquette [...]
August 7, 2008 at 6:42 pm
I’m new to blogging and can use all the help I can get. Thank you for taking the time to help us newbies out.
You’d think it would be obvious to bloggers that they should talk to fellow bloggers the same way they would talk to their neighbors. (If not, I’m glad I’m not their neighbor!)
August 9, 2008 at 8:53 am
[...] more and more websites become platforms for dialogue and collaboration. If, for instance, you are commenting on a blog article, you would reasonably expect to a) receive a response to your comment, and b) receive that comment [...]
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